🛟 Premium Support Attach Rate ROI Calculator

Model premium support monetization for B2B SaaS: attach-rate lift, retention benefit, monthly net impact, payback speed, and break-even target.

Usage: 1) Enter your current and target attach rate, 2) set plan economics + fixed cost, 3) review ROI and break-even attach rate to decide rollout budget.

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Assumptions

Active B2B Accounts

Current Attach Rate (%)

Target Attach Rate (%)

Premium Support Price / Month (USD)

Add-on Gross Margin (%)

Delivery Cost / Attached Account (USD)

Churn Reduction on Attached Accounts (%)

Core Gross Profit / Account / Month (USD)

Program Fixed Cost / Month (USD)

One-time Setup Cost (USD)

Analysis Period (months)

Target Payback (months)

ROI Snapshot

Incremental Attached Accounts

Net Monthly Benefit

Period Net Benefit

ROI

Payback

Break-even Attach Rate

Waiting for calculation

Drivers

Current Attached Accounts	-
Target Attached Accounts	-
Add-on Gross Profit / Account	-
Incremental Add-on Gross Profit	-
Saved Accounts / Month	-
Retention Gross Profit	-