Managed Service Pricing

MSP Pricing Calculator for monthly contract planning

Build a transparent first-pass monthly quote for a managed IT agreement. This model turns support hours, tool stack cost, onsite time, onboarding work, payment fees, and a target operating margin into a planning baseline for break-even MRR, recommended MRR, and onboarding fee.

Planning model, not a market-rate benchmark Monthly recurring price and one-time onboarding split clearly No procurement, tax, or hardware resale logic in v1

Monthly Delivery Cost

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Break-even Monthly MRR

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Recommended Monthly MRR

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Onboarding Fee

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12-month Contract Value

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Inputs

Use your current service assumptions, not market averages. Servers / critical devices are included as planning context only in v1, so raise hours or fixed vendor cost manually if they increase delivery burden.

Current quoted monthly price Managed users Managed endpoints Servers / critical devices Included support hours / month Reactive ticket hours / month Onsite hours / month vCIO / account management hours Technician loaded cost / hour Senior strategy cost / hour Per-user tool stack / month Per-endpoint tool stack / month Fixed vendor / platform cost / month After-hours incident hours / month After-hours labor multiplier Travel / onsite expense / month Payment fee rate % Target operating margin % Onboarding hours Implementation cost / hour

No current quote modeled

Use the recommended monthly MRR and onboarding fee as a first-pass internal planning baseline.

Cost breakdown

All formulas are visible. Payment fees apply to revenue, not to delivery cost. Onboarding is modeled as one-time implementation work priced through the same fee and target margin denominator as recurring service.

Variable monthly cost

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Fixed monthly cost

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Variable labor cost

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After-hours cost

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Onsite cost

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Strategy cost

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Per-user stack cost

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Per-endpoint stack cost

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Effective price per user

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Gross margin at current quote

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Quote net after payment fees

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Current quote per user

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Per-user unit contribution

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Fixed cost excluding per-user stack

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Break-even managed users

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Assumptions and exclusions

Servers / critical devices are captured as scope context only in v1. Adjust hours or fixed vendor spend if they materially change delivery load.
No market-rate benchmark claims are made here. This is for internal planning, quote review, and approval conversations.
No procurement, tax, licensing true-up, financing, or hardware resale margin is modeled in this tool.

Copyable summary

Use this summary in quote review, pricing approval, or internal planning notes.