🛡️ Chargeback Representment ROI Calculator

Model whether better dispute win rates justify analyst time, evidence prep, software spend, and vendor success fees. Useful for merchants comparing in-house recovery vs managed representment programs.

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Assumptions

Disputed Orders / Month

Average Order Value (USD)

Chargeback Fee / Case (USD)

Evidence Prep Cost / Won Case (USD)

Current Win Rate (%)

Projected Win Rate (%)

Vendor Success Fee (%)

Platform / Processing Fee (%)

Monthly Software Cost (USD)

Analyst Hours / Month

Analyst Loaded Cost / Hour (USD)

ROI Snapshot

Current Recovered Revenue

Projected Recovered Revenue

Incremental Recovery

Total Program Cost

Net Lift

ROI

Break-even Win Rate

Payback Period

Waiting for calculation

Recovery Drivers

Current Wins / Month	-
Projected Wins / Month	-
Incremental Wins	-
Recovered Value per Win	-
Evidence Cost	-
Vendor Fee Cost	-
Platform Fee Cost	-
Labor Cost	-
Fixed Cost (Software + Labor)	-

Assumption: vendor and platform fees apply only to the incremental recovered value created by the improved representment program.