🤖 AI Support Deflection ROI Calculator

Forecast the financial impact of support automation using ticket deflection goals, handle-time savings, AI operating costs, and implementation overhead.

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Assumptions

Monthly Support Tickets

Current Deflection (%)

Target Deflection (%)

Average Handle Time (minutes)

Fully Loaded Agent Cost / Hour (USD)

AI Cost / Deflected Ticket (USD)

Implementation + Ops Cost / Month (USD)

Platform Fee / Month (USD)

Quality Monitoring Cost / Month (USD)

One-time Setup Cost (USD)

Target Payback (months)

ROI Snapshot

Net Monthly Benefit

Annual Net Benefit

Monthly ROI

Payback

Break-even Deflection Target

Incremental Deflected Tickets

Waiting for calculation

Cost & Savings Drivers

Labor Hours Saved	-
Gross Labor Savings	-
Total Program Cost	-
AI Variable Cost	-
Fixed Program Cost	-